| Creator | paul.c.lunceford.ctr@army.mil |
| Last change | Nov 3 2023 8:33:40 PM |
| Last user | paul.c.lunceford.ctr@army.mil |
| Name | CSR |
| Time of generation | Nov 3 2023 8:33:40 PM |
| Type | Role |
| Creator | paul.c.lunceford.ctr@army.mil |
| DoDAF 20 OV-2 Operational Resource Flow Description | OV-2a Call Center Operations |
| Process Context Model | N2F.02.03 Perform Call Center Operations |
| Matrix model | 2030 Census OV-2.f DV |
| OV-6c Event Trace Description | 2030 Census OV-6c DV |
| encompasses | Perform Call Center Operations End Event |
| encompasses | Assist Caller |
| encompasses | Enumerate Survey Response |
| encompasses | Research Answer |
| encompasses | Gateway |
| encompasses | Ask to Enumerate |
| encompasses | Provide Answer |
| encompasses | End Call |
| encompasses | Document Call |
| is refined by | Call Center Floor Staff (Contractor) |
| belongs to | Census Questionnaire Assistance |
| Responsible for | Research Answer |
| Responsible for | Enumerate Survey Response |
| Responsible for | Provide Answer |
| Responsible for | End Call |
| Responsible for | Assist Caller |
| Responsible for | Perform Call Center Operations |
| Responsible for | Ask to Enumerate |
| Responsible for | Document Call |