| Creator | paul.c.lunceford.ctr@army.mil |
| Last change | Nov 10 2023 7:04:56 PM |
| Last user | paul.c.lunceford.ctr@army.mil |
| Name | Call Center Supervisor |
| Time of generation | Nov 3 2023 8:33:40 PM |
| Type | Role |
| Creator | paul.c.lunceford.ctr@army.mil |
| Process Context Model | N2F.02.03 Perform Call Center Operations |
| Matrix model | 2030 Census OV-2.f DV |
| DoDAF 20 OV-2 Operational Resource Flow Description | OV-2a Call Center Operations |
| OV-6c Event Trace Description | OV-6c Call Center Staffing |
| encompasses | Was candidate selected? |
| encompasses | Is Candidate selected for interview? |
| encompasses | Interview Candidate |
| encompasses | Make Selection |
| encompasses | Review Applications |
| encompasses | Is Application Complete? |
| is refined by | Call Center Floor Staff (Contractor) |
| belongs to | Census Questionnaire Assistance |
| Responsible for | Make Selection |
| Responsible for | Review Applications |
| Responsible for | Interview Candidate |
| Responsible for | Perform Call Center Operations |