| Creator | paul.c.lunceford.ctr@army.mil |
| DoDAF 20 CV-6 Capability to Operational Activities Mapping | 2030 Census CV-6f DV |
| DoDAF 20 OV-5a Operational Activity Decomposition Tree | OV-5a Call Center Operations |
| is process-oriented subordinate | Call Center Operations |
| is process-oriented superior | Receive call for Paper Survey |
| is process-oriented superior | Capture Address and Name of Requestor |