| Creator | paul.c.lunceford.ctr@army.mil |
| Matrix model | IAM Call Center Operations |
| EPC | N2F EPM |
| Capability Process Map | 2030 Census CPMD DV |
| Matrix model | 2030 Census OV-6a DV |
| OV-3a Information Exchange Catalog | OV3-a Call Center Operations |
| is generalization of | Question concerning Field Agents |
| is generalization of | Request to take Census over the phone |
| is generalization of | ISR Issue |
| is generalization of | Question concerning ISR |
| is generalization of | Request for paper Questionaire |
| is generalization of | General Question |
| is generalization of | Complaint |
| is input for | Perform Call Center Operations |
| is input for | Perform Call Center Operations |
| is used by | Public Resident |