| Creator | paul.c.lunceford.ctr@army.mil |
| Matrix model | 2030 Census OV-6a DV |
| EPC | N2F EPM |
| Capability Process Map | 2030 Census CPMD DV |
| OV-3a Information Exchange Catalog | OV3-a Call Center Operations |
| Matrix model | IAM Call Center Operations |
| is created by | Generate outbound call campaign |
| is created by | Generate outbound call campaign |
| is composed of | Phone Numbers |
| is composed of | Campaign Type (Coverage Improvement, Quality Improvement) |
| is input for | Perform outbound call campaign |
| is input for | Perform outbound call campaign |