ABEA Object Type - Function Operational Activity
Creator paul.c.lunceford.ctr@army.mil
Domain CCO
Identifier A7.3
Last change Nov 1 2023 8:20:14 PM
Last user ashley.m.smith102.ctr@army.mil
Name Perform Call Quality Control Check
Time of generation Nov 1 2023 6:53:16 PM
Type Function
 
Last user ashley.m.smith102.ctr@army.mil
Creator paul.c.lunceford.ctr@army.mil
 
DoDAF 20 CV-6 Capability to Operational Activities Mapping 2030 Census CV-6f DV
DoDAF 20 OV-5a Operational Activity Decomposition Tree OV-5a Call Center Operations
DoDAF 20 CV-6 Capability to Operational Activities Mapping CV-6 Call Center Operations
E2E Hierarchy N2F L3
 
follows Perform Call Center Operations
is process-oriented subordinate Call Center Operations
is process-oriented superior Flag for review
is process-oriented superior Mark Review Status
is process-oriented superior Review with CSR
is process-oriented superior Review Call